Part-Time Leasing Agent

Richmark Property Management; Glenwood Springs (CO); Presencial; USD 24.000 - 34.000; Jornada completa

Descripción de la vacante

Richmark Property Management in Glenwood Springs, CO is seeking a friendly leasing consultant who is 100% customer-facing to drive traffic, present available units, and close leases while delivering exceptional service.

You will manage leads using property software, coordinate showings, and collaborate with site staff to maintain high occupancy and resident satisfaction. Weekend availability is required.

Formación

• Proficient with basic office software and computer use.
• Experience with social media and property marketing helpful.
• Proven ability to convert calls into appointments and leases.
• Excellent verbal and written communication skills.
• Willing to work weekends and flexible hours.

Responsabilidades

• Respond quickly to inbound leads and follow up on schedule.
• Show units and provide accurate pricing and availability information.
• Aim to meet occupancy goals and deliver strong customer service.
• Assist residents and address issues, escalating when needed.
• Represent the company professionally and uphold standards.

Conocimientos

Basic computer skills

Social media & tech

Sales/appointments

Verbal & written communication

Weekend/overtime readiness

Weekend work availability

Educación

High school diploma or equivalent

Driver's license

Herramientas

Microsoft Word

Excel

Outlook

Descripción del empleo

Position Summary:

The leasing consultant’s focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents.

Pay:

$21

Ongoing Essential Duties

• Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule
• Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects
• Strives to meet and exceed occupancy goals
• Is familiar with Fair Housing Regulations and performs all tasks accordingly
• Maintains a working knowledge of the local community, including local schools, business, and events
• Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents
• Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities
• Serves as a first point of contact for residents, works to resolve any issues or complaints.
• Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects
• Quickly escalates any customer service issues to site management when support is needed
• Communicates effectively to site management and maintenance team to resolve any noticed issues
• Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site
• Enthusiastically greets each person who enters the office
• Approaches each situation in a friendly and helpful manner
• Maintains a pleasant, professional, and cheerful presence at all times
• Always presents a professional appearance and follows established dress code policy
• Strives to learn the assistant community manager’s role and can fill in for the assistant community manager when needed.
• Other duties as assigned

Requirements:

Required Skills/Abilities:

• Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook
• Experience in social media and technology
• Proficiency in converting phone calls to appointments and appointments to leases (Sales)
• Ability to act independently and make decisions
• Excellent verbal and written communication skills
• Flexibility to work weekends, overtime, and other unscheduled times as required
• Work hours will be determined with the direct supervisor; however, Saturdays are a required workday

Supervisory Responsibilities:

• This position does not have supervisory responsibilities

Education and Experience:

• Customer service experience
• At least 6 months experience in the apartment, leasing, or hospitality industry preferred
• High school diploma or equivalent combination of education required
• Drivers license required

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Compensation details:

21-21 Hourly Wage