Part-Time Keyholder & Retail Sales Pro

EXPRESS; Mashantucket (CT); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Merchandise discount

401(k) with company match

Paid Time Off

Parental leave

Medical, dental, vision

Job summary

PHOENIX Retail, LLC at Foxwoods is seeking a Part-Time Retail Sales Associate Keyholder to join our team and provide a premier in-store shopping experience. You will execute opening and closing procedures, manage transactions, and support an engaging customer journey.

The role requires High School or equivalent, 0–2 years’ experience, and proficiency with iPad and registers. Availability nights/weekends is expected, with opportunities to participate in product launches and loyalty programs.

Qualifications

• Education: High School or Equivalent.
• 0-2 years of relevant job experience, minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Opens and closes procedures such as balancing registers, deposits, and security system.
• Oversees overrides at checkout as needed.
• Maintains a clean and organized sales floor, checkout, fitting room, and stockroom.
• Follows company policies and procedures to ensure safety of all associates and customers.
• Assists with product launch changes according to the company SOP.
• Delivers on all aspects of the customer experience model.
• Processes transactions quickly and accurately, reducing wait times.
• Positively resolves customer service-related issues or escalates as needed.
• Drives credit and loyalty programs by explaining benefits and encouraging participation.
• Other essential functions as directed by supervisor.

Skills

Retail experience

Tech-savvy

Customer service

Communication

Team player

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC at Foxwoods is seeking a Part-Time Retail Sales Associate Keyholder to join our team and provide a premier in-store shopping experience. You will execute opening and closing procedures, manage transactions, and support an engaging customer journey.

The role requires High School or equivalent, 0–2 years’ experience, and proficiency with iPad and registers. Availability nights/weekends is expected, with opportunities to participate in product launches and loyalty programs.