Part-Time Junior Concierge – Guest Experience

inMy Jet; Wheeling (IL); On-site; USD 28,000 - 41,000; Part time

Job summary

Jet Linx in Wheeling, IL is seeking a Jr Concierge to provide on-site support for base duties and premier client interactions. You will assist with stock purchases, expense reporting, and maintaining a welcoming front area for guests and clients.

Responsibilities include resolving complaints, coordinating with management as needed, and supporting flight greeting procedures while upholding Jet Linx service standards. Part-time role with some non-standard hours; training provided.

Qualifications

• Requires high school diploma or equivalent.
• At least 1 year of professional customer service experience preferred.
• Aviation industry experience or interest preferred.

Responsibilities

• Purchase stock and submit expense reports in accordance with standards.
• Communicate, document, and resolve complaints; escalate when needed.
• Operate client vehicles around property and aircraft/ground equipment as needed.
• Keep work areas, lobby, meeting areas, entryways and restrooms clean and inviting.
• Demonstrate Jet Linx service standards in all interactions.
• Maintain regular and predictable on-site attendance.

Skills

Customer service

Communication skills

Microsoft Office

Attention to detail

Time management

Problem solving

Flexibility

Teamwork

Education

High school diploma or equivalent

1 year of customer service experience

Aviation industry experience or interest

Job description

Jet Linx in Wheeling, IL is seeking a Jr Concierge to provide on-site support for base duties and premier client interactions. You will assist with stock purchases, expense reporting, and maintaining a welcoming front area for guests and clients.

Responsibilities include resolving complaints, coordinating with management as needed, and supporting flight greeting procedures while upholding Jet Linx service standards. Part-time role with some non-standard hours; training provided.