Jr Concierge - Part Time

inMy Jet; Wheeling (IL); On-site; USD 28,000 - 41,000; Part time

Job summary

Jet Linx in Wheeling, IL is seeking a Jr Concierge to provide on-site support for base duties and premier client interactions. You will assist with stock purchases, expense reporting, and maintaining a welcoming front area for guests and clients.

Responsibilities include resolving complaints, coordinating with management as needed, and supporting flight greeting procedures while upholding Jet Linx service standards. Part-time role with some non-standard hours; training provided.

Qualifications

• Requires high school diploma or equivalent.
• At least 1 year of professional customer service experience preferred.
• Aviation industry experience or interest preferred.

Responsibilities

• Purchase stock and submit expense reports in accordance with standards.
• Communicate, document, and resolve complaints; escalate when needed.
• Operate client vehicles around property and aircraft/ground equipment as needed.
• Keep work areas, lobby, meeting areas, entryways and restrooms clean and inviting.
• Demonstrate Jet Linx service standards in all interactions.
• Maintain regular and predictable on-site attendance.

Skills

Customer service

Communication skills

Microsoft Office

Attention to detail

Time management

Problem solving

Flexibility

Teamwork

Education

High school diploma or equivalent

1 year of customer service experience

Aviation industry experience or interest

Job description

# Jr Concierge - Part TimeJet LinxWheeling, Illinois4 days agoJob descriptionSummary:The Jr Concierge provides on-site support for all base duties as needed. The Jr Concierge show attention to detail when regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients.Duties & Responsibilities:• Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports.• Proactively communicate, document, and resolve complaints, escalating to management as necessary.• Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate.• Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards.• Regular and predictable on-site attendance required.• Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.• Perform other duties as assigned.Knowledge, Skills & Abilities:• Ability to understand and tailor all actions in accordance with defined Jet Linx service standards• Establish and maintain effective relationships with clients• Utilize client information for problem resolution and improvements in service• Ability to work flexible, non-standard hours including nights, weekends, and holidays• Ability to work both independently and as part of a team• Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers• Proficient with Microsoft Office Suite• Ability to work in a fast-paced environment, with strong attention to detail and organizational skills• Ability to multi-task and complete work within assigned timelines under minimal supervision.• Self-motivated and willingness to take initiative to research and resolve problems• Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations• Ability to handle and maintain confidentiality of sensitive information• Operate office equipment as neededEducation and Work Experience:• High school diploma or equivalent required• 1 year of professional customer service experience in an environment with elevated service standards preferred• Aviation industry experience or interest preferredPhysical Requirements:• Majority of work is completed in a normal office work environment• Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions• Must be able to move up to 25 pounds on an infrequent basisDocumentation Requirements:• Ability to obtain a U.S. driver's license• Proof of eligibility to work in the USCompensation:Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30 /hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.DisclaimerWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.