Aviation Concierge – Junior Front Desk & Guest Services

Jet Linx; Wheeling (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Jet Linx is seeking a Jr Concierge in Wheeling, IL to provide on-site support for base duties and ensure a welcoming, well-maintained environment for clients. You will assist with stocking, greet clients, and assist with vehicle operations, while adhering to service standards.

The role requires strong communication, attention to detail, ability to work non-standard hours including nights, weekends, and holidays, and a willingness to research and resolve issues to enhance client satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1 year of professional customer service experience preferred.
• Aviation industry experience or interest preferred.

Responsibilities

• Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports.
• Proactively communicate, document, and resolve complaints, escalating to management as necessary.
• Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate.
• Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards.
• Regular and predictable on-site attendance required.
• Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent

Aviation industry interest

Tools

Microsoft Office Suite

Job description

Jet Linx is seeking a Jr Concierge in Wheeling, IL to provide on-site support for base duties and ensure a welcoming, well-maintained environment for clients. You will assist with stocking, greet clients, and assist with vehicle operations, while adhering to service standards.

The role requires strong communication, attention to detail, ability to work non-standard hours including nights, weekends, and holidays, and a willingness to research and resolve issues to enhance client satisfaction.