Part-Time IT Support Specialist — Flexible Hours Hands-On

Ogden City Government; South Ogden (UT); On-site; USD 33,000 - 40,000; Part time

Job summary

South Ogden City is seeking a part-time IT Support Specialist to keep City technology running smoothly. This role is ideal for a college student pursuing an IT-related degree who wants hands-on experience while studying.

You will provide first-line support, troubleshoot hardware, software, and connectivity, install and maintain computers and peripherals, support city applications and public-safety tech, assist with network tasks, and collaborate with staff and external IT professionals.

Qualifications

• A high school diploma or equivalent and pursuing education in a related IT field.
• Approximately one year of related IT experience or an equivalent education/experience.
• Basic knowledge of computers, hardware, software, networking, and troubleshooting.
• Strong customer service and communication skills.
• A valid Utah driver's license.
• Ability to pass a BCI background check.

Responsibilities

• Provide first‑line technical support to City employees
• Troubleshoot hardware, software, and connectivity issues
• Install and maintain computers, workstations, and peripheral equipment
• Support City applications, email systems, MDTs, and public‑safety technology
• Assist with network connectivity and City IT projects
• Work with City staff and third‑party IT professionals to resolve technical issues

Skills

Customer service

Troubleshooting

Basic IT knowledge

Communication skills

Education

High school diploma or equivalent

Pursuing related IT field education

Job description

South Ogden City is seeking a part-time IT Support Specialist to keep City technology running smoothly. This role is ideal for a college student pursuing an IT-related degree who wants hands-on experience while studying.

You will provide first-line support, troubleshoot hardware, software, and connectivity, install and maintain computers and peripherals, support city applications and public-safety tech, assist with network tasks, and collaborate with staff and external IT professionals.