Part Time IT Support Specialist

Headwaters School; Austin, Northern (TX, KY); Hybrid; USD 28,000 - 40,000; Part time

Benefits offered by this job

401(k) employer matching

Paid time off

Professional development opportunities

Job summary

Headwaters School in Austin, TX seeks a part-time IT Support Specialist for the 2026-2027 academic year. The role is 20 hours per week, with an immediate start, at an hourly rate of $25.00, reporting to the Director of Technology.

The position supports three campuses and requires strong customer service throughout the school community. You will troubleshoot Mac and PC hardware and software, manage accounts, ensure data integrity, and help expand technology use across the K-12 curriculum, while

Qualifications

• BA/BS degree or equivalent required.
• Experience in Helpdesk or IT support.
• Excellent communication and customer service skills.
• Detail-oriented and organized.
• Willingness to travel to multiple campuses.

Responsibilities

• Provide Mac and PC support for administration, faculty, staff, students, and parents across 3 campuses.
• Troubleshoot hardware and software issues including projectors, printers, phones, and door locks.
• Provision user accounts and manage passwords.
• Assist in ensuring data integrity across systems and databases.
• Support integration of technology across the K-12 curriculum.
• Maintain IT inventory, database, and school website.
• Recommend ways to keep the school technologically current.
• Enforce IT standards and policies.

Skills

Helpdesk experience

Customer service

Detail-oriented

Communication skills

Analytical problem solving

Willingness to travel

Education

BA/BS Degree

Tools

Google Suite

Mac OS

Job description

Applications will be accepted
Tuesday, September 15, 2026 12:00 AM -
Saturday, October 31, 2026 11:59 PM
(Central Standard Time)

Part Time IT Support Specialist

Job Description

Headwaters School, a Pre-K through grade 12 independent day school serving over 500 students across its three campuses in Austin, TX, is seeking a part time IT Support Specialist for the 2026-2027 academic year. This position will be 20 hours per week and is an immediate start date.

At Headwaters, our employees nurture a school culture that promotes a growth mindset, a collaborative spirit, a joyful environment, and the achievement of high expectations. Headwaters School supports the professional growth of our employees in order to contribute to their feelings of fulfillment, to provide a model of lifelong learning for our students, and to advance the strategic goals of the school.

Our employees are responsible for bringing our Purpose statement to life: to cultivate identity formation, foster empathy, and embrace diversity to bring more peace to the world. In addition, our employees guide our students to live authentically, think expansively, and create bravely. We invite our students, guides, staff, parents, and trustees to be Peacemakers, Advocates, Creators, and Thinkers.

The IT Support Specialist reports directly to our Director of Technology. Our ideal candidate will be available to start immediately. Hourly rate: $25.00

• Provide Mac and PC tech support for administration, faculty, staff, students, and parents across 3 campuses
• Troubleshoot problems relating to hardware and software, including projectors, printers, phones, and electronic door locks
• Provision accounts for new users/terminated users as well as password administration
• Assist in ensuring data integrity across all systems and databases
• Assist in the integration of technology across the K-12 curriculum
• Assist in maintaining the school's IT inventory, database, and website
• Make recommendations on ways for our school to remain technologically current
• Enforce company IT standards and IT policies

Job Qualifications

• Professional experience in Helpdesk or IT-related support
• BA/BS Degree
• A passion for helping others
• Be very detail-oriented
• Friendly disposition and excellent customer service skills
• Excellent oral and written communication skills
• Strong analytical, organizational, and problem-solving skills
• Experience with Google Suite, preferred
• Experience with Mac OS, preferred
• Willingness and ability to travel to multiple campuses as needed
• Ability to identify the root cause of issues, develop solutions, and recommend appropriate actions

This is a part time, 20 hours per week, 12-month, hourly, non-exempt position. The school offers a wide-range of benefits including generous paid time off, a 401(k) employer matching program, ongoing professional support and continuing education opportunities, and a unique working environment where you are able to share and receive ongoing feedback.

Headwaters School welcomes applicants from all backgrounds. As a 501(c)3 non-profit school, Headwaters provides equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state, or local anti-discrimination law. The School’s equal employment opportunity practices extend to recruitment, hiring, selection, compensation, benefits, transfer, promotion, training, discipline, and all other terms, conditions, and privileges of employment. All Employees are responsible for complying with the School’s equal employment opportunity policy.