Part-Time IT, Compliance & Customer Service (In-Person)

Achilleion; New York (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Snacks and drinks

Paid time off

401(k) with employer match

Job summary

Agency Cybersecurity is seeking a part-time IT, compliance, and customer service representative to provide basic IT support, assist with compliance tasks, and handle routine customer service needs in person at our NYC office. The role is perfect for a student seeking part-time work and may lead to a full-time position in the future.

Responsibilities include troubleshooting IT issues, documenting compliance tasks, and addressing routine inquiries from clients.

Qualifications

• Professional attitude and the ability to communicate clearly with professional business clients and users.
• Basic computer skills and comfort troubleshooting common technology issues.
• Strong attention to detail, organization, and follow-through.
• Willingness to learn and support a variety of tasks.

Responsibilities

• Troubleshoot basic IT issues and provide help desk support to clients.
• Assist with compliance tasks, documentation, and recordkeeping.
• Respond to routine customer questions and service requests.
• Escalate more complex issues to the appropriate team member.
• Provide general administrative and backup support as needed.

Skills

Professional communication

Basic IT skills

Attention to detail

Willingness to learn

Job description

Agency Cybersecurity is seeking a part-time IT, compliance, and customer service representative to provide basic IT support, assist with compliance tasks, and handle routine customer service needs in person at our NYC office. The role is perfect for a student seeking part-time work and may lead to a full-time position in the future.

Responsibilities include troubleshooting IT issues, documenting compliance tasks, and addressing routine inquiries from clients.