Part-Time Intake & Welcome Specialist

Easterseals MORC Logo; Walled Lake (MI); On-site; USD 34,440 - 48,216; Part time

Benefits offered by this job

Dependent care reimbursement

Paid Leave Options

Bonus for taking time off

Paid Holidays

Wellness Programs

Public Service Loan Forgiveness employer

Mileage reimbursement

Free financial planning services

Student loan repayment options

Pet Insurance

Job summary

A community service organization in Walled Lake is seeking a Part-Time Team Support Specialist to engage with clients and assist them in their journey. The role involves welcoming new individuals, answering inquiries, and providing an empathetic experience. Required qualifications include clerical experience and strong computer skills. The organization offers numerous benefits such as paid time off, bonuses for extra time off, and opportunities for professional growth.

Qualifications

• Two years of full-time clerical experience.
• Knowledge of modern office equipment.
• Ability to handle diverse communication channels.

Responsibilities

• Engage consumers in a welcoming manner regardless of their background.
• Assist inquiries and resolve issues via various communication channels.
• Answer and triage phone calls, handle messages, and represent the program.

Skills

Clerical experience

Microsoft Office proficiency

Communication

Customer service

Education

High School diploma or better

Tools

Healthcare EHR systems

Salesforce

Job description

A community service organization in Walled Lake is seeking a Part-Time Team Support Specialist to engage with clients and assist them in their journey. The role involves welcoming new individuals, answering inquiries, and providing an empathetic experience. Required qualifications include clerical experience and strong computer skills. The organization offers numerous benefits such as paid time off, bonuses for extra time off, and opportunities for professional growth.