Evening Part-Time Customer Service Specialist — Front Desk

Judson Center; Royal Oak (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

A community service organization in Royal Oak is seeking a Support Staff II - Customer Service Specialist. This part-time role involves greeting clients and managing inquiries, requiring excellent interpersonal and customer service skills. Candidates should have a high school diploma or GED and experience in customer service. This position necessitates a valid Michigan driver's license. The organization promotes a supportive environment for clients facing behavioral health challenges.

Qualifications

• High School diploma or GED required; some college or business courses preferred.
• Valid Michigan Driver’s license and appropriate insurance.
• Excellent interpersonal and customer service skills.

Responsibilities

• Greets clients, visitors, and guests; directs them to the appropriate location.
• Operate multi-phone line system.
• Answers, screens, and directs phone calls.

Skills

Excellent interpersonal skills

Customer service skills

Multi-line phone operator experience

Culturally competent services

Education

High School diploma or GED

Job description

A community service organization in Royal Oak is seeking a Support Staff II - Customer Service Specialist. This part-time role involves greeting clients and managing inquiries, requiring excellent interpersonal and customer service skills. Candidates should have a high school diploma or GED and experience in customer service. This position necessitates a valid Michigan driver's license. The organization promotes a supportive environment for clients facing behavioral health challenges.