Part-Time Insurance Customer Care Specialist

Sheilawandell; Johnson City (TN); On-site; USD 20,664 - 27,552; Part time

Job summary

State Farm agent team Ken and Sheila Wandell in Johnson City, TN is seeking a Part-Time Customer Service Representative to deliver exceptional customer experiences and support policyholders.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records while coordinating with other agency team members. A Property/Casualty license is required or must be able to obtain it.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to obtain Property/Casualty License.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm agent team Ken and Sheila Wandell in Johnson City, TN is seeking a Part-Time Customer Service Representative to deliver exceptional customer experiences and support policyholders.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records while coordinating with other agency team members. A Property/Casualty license is required or must be able to obtain it.