Part-Time Insurance CSR & Community Support

Derrick Elzey - State Farm Agent; Berlin (MD); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Company parties

Free food & snacks

Opportunity for advancement

Training & development

Personal Development during weekly meetings

Valuable experience

Hourly pay + bonus opportunities

Job summary

Derrick Elzey - State Farm Agent is looking for a Part-Time Customer Service Representative in Berlin, MD to enhance customer experiences and support the agency team's growth. The ideal candidate will possess excellent communication and interpersonal skills, be proactive in problem-solving, and be available Monday to Friday from 9:00 AM to 2:00 PM.

This role requires handling customer inquiries, coordinating with the agency team, and providing clerical support. Strong dedication to customer service and accuracy is essential as part of a successful independent contractor team.

Qualifications

• Availability Monday - Friday 9:00 AM - 2:00 PM.
• Dedicated to customer service and work done accurately and timely.
• Enthusiastic about insurance and financial products.

Responsibilities

• Handle unlicensed/clerical activities including billing questions and customer requests.
• Initiate contact with prospects or customers for appointments.
• Provide Tier 1 Service and Financial Service Admin Support.

Skills

Excellent interpersonal skills

Excellent communication skills

Proactive in problem solving

Self-motivated

People-oriented

Job description

Derrick Elzey - State Farm Agent is looking for a Part-Time Customer Service Representative in Berlin, MD to enhance customer experiences and support the agency team's growth. The ideal candidate will possess excellent communication and interpersonal skills, be proactive in problem-solving, and be available Monday to Friday from 9:00 AM to 2:00 PM.

This role requires handling customer inquiries, coordinating with the agency team, and providing clerical support. Strong dedication to customer service and accuracy is essential as part of a successful independent contractor team.