Account Representative - State Farm Agent Team Member

Myberlinagent; Decatur (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Paid time off

Company parties

Dental insurance

Training & development

Job summary

A local insurance agency in Decatur, Illinois is seeking an Account Representative to assist in customer relations and support insurance operations. The role involves providing information on products, handling customer inquiries, and developing relationships in a rewarding environment. Ideal candidates will possess strong communication skills and a commitment to personal development. This position offers a competitive salary between $40,000 to $60,000 annually, along with excellent benefits.

Qualifications

• No experience in insurance required.
• Commitment to training & personal development.
• Ability to multitask.

Responsibilities

• Provide information about insurance products.
• Assist customers with policy applications.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail‑oriented

Customer service experience

Sales experience

Job description

Account Representative – State Farm Agent Team Member

Full Time in Berlin, MD

Benefits

• Free food & snacks
• Health insurance
• Paid time off
• Company parties
• Dental insurance
• Training & development

Role Description

As an Account Representative for Derrick Elzey – State Farm Insurance Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments, and you proactively market relevant products and services that fit their needs and prepare them for life's unexpected moments. You will help the community while building your own career as an attentive, sociable, and sales‑minded professional.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Develop and maintain customer relationships in insurance and financial services.
• Consult customers with comprehensive insurance options.
• Stay current with market trends and product offerings.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• No experience in insurance and financial services required.
• Coach‑ability.
• Commitment to training & personal development.
• Experience in customer service or sales preferred.

About Our Agency

Welcome to Derrick Elzey – State Farm Insurance! I'm Derrick Elzey, an Eastern Shore native and proud local State Farm Agent serving customers in Maryland, Delaware and Virginia. Our team is trained to help you with car insurance, homeowners insurance, renters insurance, small business insurance, life insurance and health insurance.

I serve on the Stephen Decatur Business Advisory team. I enjoy staying active in the community and contributing to our area’s growth while networking with and supporting other local small business owners. On the weekends, you can find me hanging out with my wife and our two children. I also enjoy playing the guitar, working out and exploring new places in Berlin and the surrounding area. We put our community first because as a longtime resident of the area, I understand that if you take care of your community, your community will take care of you.

We’re excited for the opportunity to help customers with their insurance and financial service needs to prepare them for life’s unexpected. We have achieved awards both company and industry wide by providing quality customer service and reliable insurance coverage – including Ambassador Club, Chairman's Club and Honor Club. Our experienced team of insurance professionals is ready to help customers find the right policy for their car insurance, homeowners insurance, renters insurance, life insurance, and more.

Compensation

\$40,000.00 – \$60,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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