Part-time Inside Sales Intern

CoolSys; Raleigh (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

401(k) match

Life insurance

AD&D

Disability insurance

Tuition reimbursement

Employee discounts

Pet insurance

Legal plan

ID theft protection

Job summary

CoolSys is seeking a detail-oriented Sales Support/Administrative role in Raleigh, NC to assist the sales team with scheduling, presentations, and customer communications. You will maintain customer databases, prepare quotes and contracts, and help coordinate orders from entry to delivery.

The role requires strong organization, CRM familiarity, and effective cross-department collaboration. Ideal candidates have 1–3 years in sales support or admin, plus proficiency with Salesforce or HubSpot and

Qualifications

• Actively pursuing a Bachelor’s degree in business, marketing, or communications.
• 1–3 years of experience in sales support, administrative, or customer service roles (sales a plus).
• Familiarity with CRM software (Salesforce, HubSpot) and sales reporting tools.
• Strong organizational and time management skills with ability to multitask.
• Excellent written and verbal communication; team collaboration.
• Ability to follow company policies and use common business tools.

Responsibilities

• Provide administrative support to the sales team (scheduling, presentations, correspondence).
• Maintain and update customer databases for accuracy.
• Prepare quotes, proposals, and contracts for timely delivery.
• Coordinate order process from entry to delivery and manage inquiries.
• Generate regular sales reports and forecasts for management.
• Loster liaison between sales and marketing/operations/finance.

Skills

Excellent communication

Strong organizational skills

Team collaboration

Customer service

Education

Bachelor’s degree in business/marketing/communications

Tools

Salesforce

HubSpot

Excel

PowerPoint

Canva

Adobe Creative

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management.With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: $20/hr
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K)with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discountson vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

Responsibilities

• Provide administrative assistance to the sales team, including scheduling meetings, preparing presentations, and handling correspondence.
• Maintain and update customer databases, ensuring accuracy and completeness of client information.
• Prepare technical quotes, proposals, and contracts, ensuring timely delivery to customers.
• Coordinate the order process from order entry through to delivery, ensuring customer expectations are met.
• Assist in the management of customer inquiries, addressing questions, and directing issues to the appropriate sales representative or department.
• Ensure a positive customer experience by providing timely responses and support.
• Generate regular sales reports, forecasts, and performance analysis for the sales team and management.
• Assist in preparing presentations or reports for sales meetings and client reviews.
• Act as a liaison between sales and other departments such as marketing, operations, and finance, ensuring effective communication and timely follow-up.
• Assist the sales team in managing and prioritizing tasks.
• Process and track sales-related invoices and expenses.
• Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
• Performs other duties as assigned.

Qualifications

• Actively working towards Bachelor’s degree in business, Marketing, or Communications related field.
• 1-3 years of experience in a sales support, administrative, or customer service role. Prior experience in sales is a plus.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales reporting tools.
• Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to work well in a team environment and collaborate across departments.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, PowerPoint, etc.
• Ability to use Canva or Adobe Creative software preferred.

Join Us

Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

Connect with uson Facebook and X.

CoolSysis an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristicsare encouraged to apply.

Pre-employment background screening (criminal andMVR for driving positions) and drug testing arerequiredfor all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.