Part-Time In-Store Customer Service Associate

Hy-Vee; Gladstone (MO); Hybrid; USD 12,000 - 16,000; Part time

Job summary

Hy-Vee in Gladstone, MO is seeking a part-time Customer Service team member to greet customers, assist with transactions, and promote a helpful shopping experience.

You will weigh packages, process money orders, sell licenses, handle refunds, and support store operations. The role requires strong communication, math skills, and teamwork in a fast-paced retail environment.

Join Hy-Vee and contribute to a smile in every aisle while learning and growing with the team.

Qualifications

• High school diploma or equivalent required.
• Retail or customer service experience preferred.
• Ability to handle payments and perform arithmetic.
• Friendly, able to greet customers and communicate clearly.
• Ability to work part-time shifts including weekends.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Weigh postal packages, run mail through meters, and process certified, express, UPS, registered, and insured mail
• Process Western Union orders and send faxes for customers
• Sell money orders and cash payroll, personal, ADC, and social security checks
• Sell hunting and fishing licenses
• Break down and put money in utility drawers and process paid outs
• Sign on the postal department, break down, and turn off the postal register
• Count daily coupons and process refunds for customers and department-approved refunds
• Sign on and off lottery machines, sell and redeem lottery tickets
• Assist customers with dry cleaning where applicable and process bottle refunds
• Assist customers at registers and in other areas of the store as needed
• Answer the telephone and use the intercom system using appropriate procedures
• Remove trash in a timely manner and maintain a clean, organized work area
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Customer service

Communication

Arithmetic

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee in Gladstone, MO is seeking a part-time Customer Service team member to greet customers, assist with transactions, and promote a helpful shopping experience.

You will weigh packages, process money orders, sell licenses, handle refunds, and support store operations. The role requires strong communication, math skills, and teamwork in a fast-paced retail environment.

Join Hy-Vee and contribute to a smile in every aisle while learning and growing with the team.