Part-Time In-Home Installation & Training Specialist

Sorenson Communications; Helena (MT); On-site; USD 16,834 - 26,890; Part time

Benefits offered by this job

Mileage reimbursement

Tablet provided

Phone provided

Growth opportunities

Job summary

Sorenson Communications is looking for a part-time Installer/Trainer for CaptionCall in Helena, Montana. This role focuses on helping individuals with hearing loss by installing phones and providing training. Responsibilities include troubleshooting, promoting services, and record maintenance. A high school diploma is required, along with strong communication skills and the ability to work independently. The position offers a flexible schedule, mileage reimbursement, and additional training tools. Pay ranges from $12.22 to $19.52 hourly, plus bonus opportunities.

Qualifications

• Proven customer service skills with a focus on assisting those with hearing loss.
• Ability to communicate effectively in English—reading, writing, speaking.
• Must have a reliable, licensed, insured vehicle for daily travel.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Train customers on phone features and usage.
• Promote CaptionCall services and complete assigned service calls.

Skills

Customer service

Effective communication in English

Reliability

Adaptability

Basic computer knowledge

Education

High School Diploma or GED

Job description

Sorenson Communications is looking for a part-time Installer/Trainer for CaptionCall in Helena, Montana. This role focuses on helping individuals with hearing loss by installing phones and providing training. Responsibilities include troubleshooting, promoting services, and record maintenance. A high school diploma is required, along with strong communication skills and the ability to work independently. The position offers a flexible schedule, mileage reimbursement, and additional training tools. Pay ranges from $12.22 to $19.52 hourly, plus bonus opportunities.