Part-Time Ice Cream Experience Specialist

World-Street-Kitchen; Minneapolis (MN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Discount

401(k) with company matching

Sick & Safe Paid time off

Opportunities for ongoing training and

Job summary

Milkjam Creamery is seeking friendly scoopers who love people as much as ice cream. You will greet guests, guide them through the menu, and hand samples while helping each guest discover a new favorite flavor.

Know every flavor, handle orders and payments, and keep the counter clean and fully stocked. You will work with a team to deliver hospitality with every interaction and bring your own personality to the counter.

Qualifications

• Must be 18+ to apply.
• Previous customer service, food service, or hospitality experience preferred, not required.
• Availability to work evenings, weekends, and holidays.
• Ability to multitask and stay composed during busy rushes.
• Strong attention to detail and cleanliness.
• Genuine passion for ice cream, food, and making people's day.
• Friendly, upbeat, and easy to talk to.
• Eager to learn and take feedback.

Responsibilities

• Greet every guest warmly and guide them through the menu, samples, and flavor pairings.
• Know every flavor on the case, including ingredients, inspiration, and allergens.
• Scoop, build, and serve cones, cups, sundaes, and specialty items to recipe and presentation standards.
• Keep the line moving without losing the hospitality and handle guest concerns with care and a solution-oriented approach.
• Process orders and payments accurately using POS systems.
• Maintain a clean, organized and fully stocked case by rotating and restocking tubs, toppings, cones, and dry goods throughout the shift.
• Follow all food safety and sanitation standards, including scoop well and dipping cabinet care, as well as accurately communicating dietary restrictions and following cross contamination procedures for allergens.
• Complete opening and closing duties thoroughly to Milkjam standards, including maintaining and stocking service counter and back of house areas.
• Be a team player and support teammates wherever the shop needs it.
• Be yourself. Bring your own personality to the counter, not a script.
• Other duties may be assigned as necessary

Skills

Customer service

Hospitality

Multitasking

Communication

Job description

Milkjam Creamery is seeking friendly scoopers who love people as much as ice cream. You will greet guests, guide them through the menu, and hand samples while helping each guest discover a new favorite flavor.

Know every flavor, handle orders and payments, and keep the counter clean and fully stocked. You will work with a team to deliver hospitality with every interaction and bring your own personality to the counter.