Part-Time Ice Cream Experience Ambassador

World Street Kitchen; Minneapolis (MN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Discount

401(k) with company matching

Sick & Safe Paid time off

Opportunities for ongoing training and

Job summary

Milkjam Creamery is seeking friendly scoopers to join our chef-driven ice cream shop. You will greet guests, guide them through flavors, and serve cones, cups, and sundaes to our high presentation standards.

You’ll communicate ingredients and allergens clearly while keeping the case well stocked and spotless. Responsibilities include efficient order processing with POS systems, opening/closing duties, and teamwork to ensure guests leave happier than they entered.

Qualifications

• Customer service or hospitality experience helpful
• Availability to work evenings, weekends, and holidays
• Ability to multitask and stay composed during busy rushes
• Strong attention to detail and cleanliness

Responsibilities

• Greet every guest warmly and guide them through the menu, samples, and flavor pairings
• Know every flavor on the case, including ingredients, inspiration, and allergens
• Scoop, build, and serve cones, cups, sundaes, and specialty items to recipe and presentation standards
• Keep the line moving without losing the hospitality and handle guest concerns with care and a solution-oriented approach
• Process orders and payments accurately using POS systems
• Maintain a clean, organized and fully stocked case by rotating and restocking tubs, toppings, cones, and dry goods throughout the shift
• Follow all food safety and sanitation standards, including scoop well and dipping cabinet care, as well as accurately communicating dietary restrictions and following cross contamination procedures for allergens
• Complete opening and closing duties thoroughly to Milkjam standards, including maintaining and stocking service counter and back of house areas
• Be a team player and support teammates wherever the shop needs it
• Be yourself. Bring your own personality to the counter, not a script
• Other duties may be assigned as necessary

Skills

Customer service

Food service

Multitasking

Attention to detail

Teamwork

Communication

Tools

POS systems

Job description

Milkjam Creamery is seeking friendly scoopers to join our chef-driven ice cream shop. You will greet guests, guide them through flavors, and serve cones, cups, and sundaes to our high presentation standards.

You’ll communicate ingredients and allergens clearly while keeping the case well stocked and spotless. Responsibilities include efficient order processing with POS systems, opening/closing duties, and teamwork to ensure guests leave happier than they entered.