Part-Time Ice Arena Operations Pro

The Sports Facilities Advisory & Management; Harbor Pines (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Job summary

The Skating Edge Ice Arena in Harbor City, CA is seeking an Operations Team Member to help manage daily ice operations, events, and guest services. This part-time role supports the Operations Manager and oversees staff, equipment, and safety throughout the venue.

You will work closely with teams to ensure a safe, engaging experience for skaters and spectators, including event setup, ice resurfacing coordination, and timely communications with management.

Qualifications

• Experience in facility management, preferably in an ice arena or similar environment.
• Flexible work schedule including nights, weekends, holidays, and long hours.
• Excellent communication skills, both verbal and written.
• Ability to maintain focus in a high-volume, fast-paced environment.
• Must have excellent guest service skills.
• Must be detail-oriented and have outstanding organizational skills.
• Ability to multi-task and prioritize.
• Ability to remain calm and focused in difficult situations.
• Must work well with others and take initiative for team betterment.
• Commitment to safety and wellbeing of others.

Responsibilities

• Provide courteous and friendly service to all guests and staff.
• Coordinate daily operations of the ice arena, including ice maintenance and scheduling.
• Monitor ice operations, resurfacing, quality checks, and issue resolution.
• Lead, train, and schedule ice arena staff and concession/guest service teams.
• Oversee setup and teardown of events (games, public skating, rentals) and manage inventory.
• Respond to guest concerns and escalate to management as needed.
• Assist with maintenance of department equipment and supplies.
• Enforce facility policies and ensure safety standards are followed.
• Communicate event details to Operations Manager and General Manager.

Skills

Guest service

Communication

Attention to detail

Multi-tasking

Teamwork

Initiative

Safety awareness

Reliability/Attendance

Driver's license

Tools

Ice resurfacing equipment

Safety gear handling

Job description

The Skating Edge Ice Arena in Harbor City, CA is seeking an Operations Team Member to help manage daily ice operations, events, and guest services. This part-time role supports the Operations Manager and oversees staff, equipment, and safety throughout the venue.

You will work closely with teams to ensure a safe, engaging experience for skaters and spectators, including event setup, ice resurfacing coordination, and timely communications with management.