Part-Time Hospital Emergency Dispatcher

Saint Joseph Mercy Health System; Ann Arbor (MI); On-site; USD 35,000 - 45,000; Part time

Job summary

A healthcare service provider in Ann Arbor is seeking a part-time Emergency Communication Specialist. The role involves operating a CAD system, managing emergency calls, and coordinating with security units. Ideal candidates should possess high school credentials, experience in call handling, and strong communication skills. This position emphasizes multitasking and quick decision-making in high-stress environments, ensuring a rapid and efficient response to incidents across multiple locations.

Qualifications

• Previous call center or security dispatch experience preferred.
• 2-3 years of computer experience required.
• Demonstrated dependability and flexibility in scheduling.

Responsibilities

• Operate CAD system, monitor calls, and dispatch units.
• Interview callers for incident reports and gather information.
• Assist security units with information and communication.
• Respond to natural disaster alerts and activate emergency response.

Skills

Multi-tasking

Sound judgment in high-stress situations

Computer and system problem assessment

Clear communication

Knowledge of health system

Education

High school education or GED equivalent

Tools

Microsoft Office

Windows

Hugs

Temp Track

Job description

A healthcare service provider in Ann Arbor is seeking a part-time Emergency Communication Specialist. The role involves operating a CAD system, managing emergency calls, and coordinating with security units. Ideal candidates should possess high school credentials, experience in call handling, and strong communication skills. This position emphasizes multitasking and quick decision-making in high-stress environments, ensuring a rapid and efficient response to incidents across multiple locations.