Part-Time Home Improvement Customer Service Specialist

Lowe's; Town of Highland (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health, dental & vision insurance

Paid time off

401(k) with company match

Associate discount

Tuition assistance

Trade skills program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and provide friendly service across departments. The role emphasizes assisting with locating merchandise, answering questions, and ensuring customer needs are met throughout the day.

Responsibilities include restocking, processing orders, and occasionally training in other store areas to maintain top customer care.

Qualifications

• 6 months experience using a computer to input, access, modify, or output information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing and basic arithmetic skills.
• Able to stand or sit for extended periods and perform duties as required.
• Must be able to lift at least 25 lbs unassisted.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic arithmetic

Standing/walking

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and provide friendly service across departments. The role emphasizes assisting with locating merchandise, answering questions, and ensuring customer needs are met throughout the day.

Responsibilities include restocking, processing orders, and occasionally training in other store areas to maintain top customer care.