Part-Time Customer Service Specialist - Home Improvement

Lowe's; La Follette (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in a part-time role. You will welcome customers, help them find products and services, and ensure a positive shopping experience.

The job includes assisting with merchandise, processing orders, and occasionally stocking shelves across departments based on store needs. The position offers opportunities to learn, cross-train, and grow within a values-driven team environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer experience

Retail tech

Basic math

Lifting 25lbs

Tools

Smartphones/Tablets

Job description

Lowe’s is hiring a Customer Service Associate in a part-time role. You will welcome customers, help them find products and services, and ensure a positive shopping experience.

The job includes assisting with merchandise, processing orders, and occasionally stocking shelves across departments based on store needs. The position offers opportunities to learn, cross-train, and grow within a values-driven team environment.