In-Home Hearing Tech Installer & Trainer

Sorenson Communications, LLC; Fayetteville (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

Sorenson Communications, LLC in Fayetteville, AR is seeking a caring, customer-service oriented Installer/Trainer to help people with hearing loss communicate with the world. This part-time role trains customers in their homes on using CaptionCall phones, with flexible hours and opportunities for career growth.

You will install and troubleshoot devices, promote the CaptionCall service, build referrals, and maintain accurate records.

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge and sales experience.
• Experience in hearing health field preferred.
• Ability to travel <25%.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Create lead generation activities and generate referrals.
• Attend and participate in trade shows and other corporate events as assigned.
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business.
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls as assigned.
• Accurately maintain customer records.

Skills

Customer service

English communication

Basic computer knowledge

Sales experience

Hearing health experience

Senior citizens experience

Education

High School Diploma or GED

Job description

Sorenson Communications, LLC in Fayetteville, AR is seeking a caring, customer-service oriented Installer/Trainer to help people with hearing loss communicate with the world. This part-time role trains customers in their homes on using CaptionCall phones, with flexible hours and opportunities for career growth.

You will install and troubleshoot devices, promote the CaptionCall service, build referrals, and maintain accurate records.