Part-Time Guest Services Associate - Front Desk (Weekend Shifts)

HAMPTON INN AND SUITES-ROANOKE DOWNTOWN; Roanoke (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive wages

Fun work environment

Top training and growth opportunities

Nationwide hotel employee rates

Medical, Dental, and Vision coverage

Paid vacation time

401k Retirement Plan

Job summary

Hampton Inn and Suites Downtown Roanoke is seeking a detail-oriented, outgoing Guest Services Representative to join our team part-time. You’ll welcome guests, check them in and out, and help make their stay exceptional while contributing to a friendly, fast-paced front desk.

You’ll process payments, update reservations, coordinate with other departments, and maintain a welcoming lobby. Weekend shifts from 2pm to 10pm, with 1-2 weekdays, and competitive wages plus benefits.

Qualifications

• 1 year of customer service experience preferred.
• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.

Responsibilities

• Check guests in and out and provide outstanding service.
• Respond to requests with urgency and empathy.
• Process payments and update guest accounts.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Front desk software

POS/payments processing

Job description

Hampton Inn and Suites Downtown Roanoke is seeking a detail-oriented, outgoing Guest Services Representative to join our team part-time. You’ll welcome guests, check them in and out, and help make their stay exceptional while contributing to a friendly, fast-paced front desk.

You’ll process payments, update reservations, coordinate with other departments, and maintain a welcoming lobby. Weekend shifts from 2pm to 10pm, with 1-2 weekdays, and competitive wages plus benefits.