Part-Time Guest Service Leader

Lowes Foods; Hampstead (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowes Foods in Hampstead, NC seeks a Front End Supervisor to ensure fast, friendly checkout and adherence to Guest Service Standards. You will supervise and train front end hosts, monitor guest flow, manage scheduling, handle refunds, and uphold cleanliness and policy compliance.

The role requires strong communication, leadership, and math skills, with the ability to stand long hours and lift up to 25 lbs occasionally. On-site, collaborative team environment.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Effective communication and guest service skills.
• Ability to stand for extended periods and lift up to 25 lb occasionally.

Responsibilities

• Maintain Guest Service Standards and No Noticeable Wait Policy.
• Manage front end guest flow and monitor productivity.
• Coordinate scheduling to meet service levels with labor guides.
• Train cashiers and front end hosts; call for assistance when needed.
• Handle refunds, overrides, and check approvals promptly and professionally.
• Keep front end clean and organized; ensure parking lot is debris-free.

Skills

Guest service

Team supervision

Training

Cash handling

Communication

Math skills

Tools

POS system

Job description

Lowes Foods in Hampstead, NC seeks a Front End Supervisor to ensure fast, friendly checkout and adherence to Guest Service Standards. You will supervise and train front end hosts, monitor guest flow, manage scheduling, handle refunds, and uphold cleanliness and policy compliance.

The role requires strong communication, leadership, and math skills, with the ability to stand long hours and lift up to 25 lbs occasionally. On-site, collaborative team environment.