Part Time Guest Lead

standoutforgood; Akron (OH); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Zusammenfassung

Altar'd State is a rapidly growing women’s fashion brand with 130+ locations in 40 states, inviting guests into a sanctuary of beauty, giving back through Mission Mondays, and partnerships that fund schools in Peru. We seek a Guest Lead to deliver exceptional service, guide store activities, develop associates, and ensure operational excellence at Summit Mall, Akron.

The role reports to Store Leadership and emphasizes guest satisfaction, visual presentation, and adherence to the Code of Conduct.

Qualifikationen

• Customer service excellence and guest satisfaction focus.
• Proven ability to lead and develop store team members.
• Strong communication and training skills to uplift associates.

Aufgaben

• Deliver exceptional guest experiences consistently.
• Adhere to guest service standards and brand guidelines.
• Act as a positive role model and coach teammates on interactions.
• Demonstrate accountability and drive results.
• Embrace feedback and lead through change.
• Maintain a clean, inviting store environment.
• Assist in merchandising and window displays.
• Represent the brand through grooming and dress standards.
• Run opening/closing procedures as directed by management.
• Support loss prevention policies and procedures.
• Participate in walk-throughs and communicate outcomes.
• Serve as leader on duty when needed.

Kenntnisse

Customer service

Leadership

Communication

Training

Jobbeschreibung

176 - Summit Mall - Akron, OH

Who Are We?

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local non-profit organizations, to our long-standing partnership with Coprodeli USA, where we've built 20+ schools for impoverished communities in Peru, we are committed to giving back.

Position Overview

Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance.

What We Offer

• Competitive base pay

• Paid Volunteer Time

• Paid Time Off

• Generous associate discount

• 401k with company match

• Advancement opportunities

Primary Responsibilities

• Consistently delivers an exceptional guest experience

• Consistently adheres to Altar'd State's guest service standards

• Acts as a positive role model, contributes to a culture of teamwork

• Coaches associates on guest interactions, recognizes great performance

• Demonstrates accountability and ownership of behaviors and results

• Embraces feedback and uses it to drive positive change

• Embraces change, leads through conflict and treats others with respect

• Maintains a clean and presentable store environment

• Assists in the construction of merchandising and window displays

• Represents the brand well by adhering to dress and grooming standards

• Completes opening/closing procedures as directed by management

• Adheres to loss prevention policies and procedures

• Participates in walk-throughs, communicates successes and opportunities

• Serves as leader on duty as needed

• Adheres to organizational Code of Conduct

Qualifications

• Must be at least 20 years of age

• Previous retail experience preferred

• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

• #73 in Fortune 100 Best Companies to Work For® 2023

• #4 in Fortune Best Workplaces in Retail™ 2022

• #93 in Best Workplaces for Millennials™ 2023

• #34 in Fortune Best Workplaces for Women™ 2022