Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Culver City (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going and team-oriented to engage with guests and create memorable experiences.

As a Bear Builder, you will provide exceptional guest service, maintain brand standards, and contribute to a warm, inclusive atmosphere in-store. The role emphasizes teamwork, flexibility, and a guest-first mindset in a retail environment.

Qualifications

• High school diploma or GED is required.
• Associate’s degree in business, management, or related field is preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for the brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Skills

Guest service

Teamwork

Customer interaction

Flexibility

Positive attitude

Education

High school diploma or GED

Associate’s degree in business/management or related field

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who are fun, easy-going and team-oriented to engage with guests and create memorable experiences.

As a Bear Builder, you will provide exceptional guest service, maintain brand standards, and contribute to a warm, inclusive atmosphere in-store. The role emphasizes teamwork, flexibility, and a guest-first mindset in a retail environment.