Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Build-A-Bear Workshop in Austin seeks Bear Builder associates to deliver exceptional guest service while engaging with guests to create memorable experiences. You will help guests in the bear-building process and contribute to a welcoming store environment.

The role emphasizes a positive, adaptable attitude, teamwork, and dedication to brand standards to ensure every guest leaves with a joyful experience.

Qualifications

• High school diploma or GED required.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Customer service

Guest engagement

Teamwork

Positive attitude

Calm under pressure

Education

High school diploma or GED

Associate degree in business/related field

Job description

Build-A-Bear Workshop in Austin seeks Bear Builder associates to deliver exceptional guest service while engaging with guests to create memorable experiences. You will help guests in the bear-building process and contribute to a welcoming store environment.

The role emphasizes a positive, adaptable attitude, teamwork, and dedication to brand standards to ensure every guest leaves with a joyful experience.