Part-Time Guest Experience Pro - Drive-Thru & Fast-Paced

Clark Holdings, Inc. / Tim Hortons; Buffalo (NY); On-site; USD 19,000 - 22,000; Part time

Job summary

Clark Holdings Inc. operates Tim Hortons at 1060 Wehrle Dr, Williamsville, NY. We are seeking friendly, energetic part-time Customer Service Team Members for afternoon/evening shifts (2pm-7pm) and (4pm-7pm), including weekends.

You will greet guests, take orders, prepare beverages, and help create exceptional guest experiences in a fast-paced setting. Responsibilities include processing orders, cleaning public spaces, and preparing food and beverages.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Deliver outstanding customer service through a friendly attitude and product knowledge.
• Process food and beverage orders accurately and efficiently.
• Maintain cleanliness of dining room, front counter, and drive-thru areas.
• Follow hygiene, sanitation and safety guidelines.
• Support teammates during peak periods to meet customer needs.
• Manage order accuracy using POS and order monitor.

Skills

Customer service

Fast-paced work

Communication

Teamwork

Attention to detail

Training assistance

Job description

Clark Holdings Inc. operates Tim Hortons at 1060 Wehrle Dr, Williamsville, NY. We are seeking friendly, energetic part-time Customer Service Team Members for afternoon/evening shifts (2pm-7pm) and (4pm-7pm), including weekends.

You will greet guests, take orders, prepare beverages, and help create exceptional guest experiences in a fast-paced setting. Responsibilities include processing orders, cleaning public spaces, and preparing food and beverages.