Morning Front-of-House Customer Service Associate

Clark Holdings, Inc. / Tim Hortons; Buffalo (NY); On-site; USD 19,000 - 25,000; Part time

Job summary

Clark Holdings, Inc. / Tim Hortons in Williamsville, NY is hiring part-time Front of House team members for morning shifts (6am-11am) or (6am-2pm) at 870 Maple Rd. You will greet guests, take orders, and ensure a positive dining experience in a fast-paced environment.

You will follow REV and SET principles, maintain cleanliness, and support training of new staff while delivering accurate orders with a friendly, efficient approach.

Qualifications

• Experience delivering friendly, attentive customer service in a fast-paced setting.
• Ability to multitask and communicate effectively with team members.
• Strong attention to detail and accuracy in order processing.
• Willingness to assist with training new employees.
• Excellent personal grooming and professional appearance.

Responsibilities

• Greet guests promptly and warmly at the front counter and drive-thru.
• Provide accurate orders and verify items with customers.
• Maintain a clean dining room and front counter areas.
• Follow REV procedures to keep coffee and products fresh.
• Deliver exceptional guest service with a positive attitude.

Skills

Excellent customer service

Fast-paced environment

Strong communication

Teamwork

Attention to detail

Training new employees

Tools

Cash register system

Job description

Clark Holdings, Inc. / Tim Hortons in Williamsville, NY is hiring part-time Front of House team members for morning shifts (6am-11am) or (6am-2pm) at 870 Maple Rd. You will greet guests, take orders, and ensure a positive dining experience in a fast-paced environment.

You will follow REV and SET principles, maintain cleanliness, and support training of new staff while delivering accurate orders with a friendly, efficient approach.