Guest Experience Specialist: Fast-Paced Coffee Bar

Clark Holdings Inc. / Tim Hortons; Eggertsville (NY); On-site; USD 18,000 - 23,000; Full time

Job summary

Clark Holdings Inc. in Williamsville, NY is seeking friendly, energetic Customer Service Team Members for Tim Hortons at 5225 Sheridan Dr. Flexible full-time and part-time roles with afternoon/evening and weekend shifts to meet guest demand.

You will deliver outstanding guest experiences, process orders, keep dining areas clean, and work as part of a team in a fast-paced, high-volume setting.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Deliver outstanding customer service and manage guest interactions at the front counter and drive-thru.
• Process food and beverage orders accurately and efficiently.
• Maintain clean and inviting dining areas and public spaces.
• Follow health, safety, and sanitation guidelines.
• Work with team members to meet speed of service targets.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Attention to detail

Training new employees

Job description

Clark Holdings Inc. in Williamsville, NY is seeking friendly, energetic Customer Service Team Members for Tim Hortons at 5225 Sheridan Dr. Flexible full-time and part-time roles with afternoon/evening and weekend shifts to meet guest demand.

You will deliver outstanding guest experiences, process orders, keep dining areas clean, and work as part of a team in a fast-paced, high-volume setting.