Part-Time Guest Experience Host – Kids Café

Mattel, Inc.and Subsidiaries; Los Angeles (CA); On-site; USD 25,000 - 26,000; Part time

Job summary

Mattel, Inc. is seeking a part-time Host for the American Girl Retail flagship in Los Angeles. The role involves greeting guests, seating, managing reservations, and coordinating with the restaurant team.

You’ll thrive in a fast-paced setting and interact with families to deliver memorable experiences. The position requires flexible availability, including nights, weekends, and holidays. Candidates should have prior host/concierge experience and familiarity with reservation systems and Microsoft

Qualifications

• Experience in hospitality or customer service roles.
• Ability to handle fast-paced environments and high guest flow.
• Comfort working with children and families.

Responsibilities

• Greet and seat guests promptly, manage waitlists and seating.
• Handle large crowds professionally and diplomatically.
• Maintain pleasant dining room ambiance through lighting, music, and layout.
• Communicate seating and event details to restaurant team.
• Share information on store events with guests.
• Use reservation and POS systems and Microsoft Office in daily tasks.
• Seek training opportunities for staff and support restaurant team.
• Assist staff to deliver an outstanding dining experience.

Skills

Customer service

Flexibility

Communication

Experience with children

Tools

Zomato reservation

InfoGenesis

Microsoft Office

Job description

Mattel, Inc. is seeking a part-time Host for the American Girl Retail flagship in Los Angeles. The role involves greeting guests, seating, managing reservations, and coordinating with the restaurant team.

You’ll thrive in a fast-paced setting and interact with families to deliver memorable experiences. The position requires flexible availability, including nights, weekends, and holidays. Candidates should have prior host/concierge experience and familiarity with reservation systems and Microsoft