Part-Time Guest Experience Counter Associate

Edit TX, LLC dba Tide Cleaners; Pearland (TX); On-site; USD 15,000 - 17,000; Part time

Job summary

Edit Holdings, LLC dba Tide Cleaners in Pearland, TX is seeking a Part-Time Counter Staff to deliver exceptional customer experiences in-store, handle transactions, and support daily shop operations.

The role emphasizes guest service, teamwork, and the ability to stand for extended periods while maintaining accuracy in pricing and cash handling. Previous hospitality or customer service experience is preferred.

Qualifications

• Basic math skills and ability to recognize numbers.
• Self-motivated with a positive, energetic attitude.
• Strong leadership and teamwork qualities.
• Willingness to participate in ongoing training and development.
• Ability to stand for long periods.
• Previous experience in hospitality or customer service is preferred.

Responsibilities

• Live Our Core Values: Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times .
• Customer Experience: Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers.
• Customer Relations: Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally.
• Garment Handling: Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests.
• Transaction Management: Accurately calculate prices and handle cash/credit transactions.
• Quality Assurance: Ensure all garments meet Tide Dry Cleaners' quality standards.
• Training & Development: Help train new employees in store procedures and processes.
• Store Operations: Open/close the store, set and meet daily goals, and maintain a clean, organized counter area.
• Adaptability: Work in a fast-paced environment with attention to detail, while standing for extended periods.
• Other Duties: Perform additional tasks as assigned.

Skills

Customer service

Teamwork

Leadership

Positive attitude

Endurance/standing

Job description

Edit Holdings, LLC dba Tide Cleaners in Pearland, TX is seeking a Part-Time Counter Staff to deliver exceptional customer experiences in-store, handle transactions, and support daily shop operations.

The role emphasizes guest service, teamwork, and the ability to stand for extended periods while maintaining accuracy in pricing and cash handling. Previous hospitality or customer service experience is preferred.