Part-Time Guest Experience Associate

U.S.-Space-; Huntsville (AL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid time off

Free museum passes

Discounts

Job summary

U.S. Space & Rocket Center in Huntsville is seeking a Part-time Guest Services Associate to provide prompt, courteous service to guests, trainees, and staff, aligning with our mission and values.

The role supports admission processing, cash handling, and ticket operations, working with museum operations, planetarium concessions, and simulator teams to deliver a high-quality visitor experience. Eligibility includes being 18+, prior public-facing experience preferred, and ability to work

Qualifications

• Must be at least 18 years old.
• Experience working with the public is strongly desired.
• Excellent verbal and written communication skills.
• 3–6 months of cash handling and cash-register experience in a guest-service setting preferred.

Responsibilities

• Process admission accommodation for daily guests in an accurate and timely manner.
• Manage cash transactions accurately and securely.
• Fulfill membership orders promptly and accurately.
• Open/close ticket desk per operating hours and maintain tidy checklists.
• Maintain kennels, strollers, and wheelchairs in safe condition and secure at day end.
• Respond to guest questions and resolve issues in person or by phone.
• Ensure safe, high-quality museum experiences and operation of simulators.

Skills

Public interaction

Cash handling

Verbal communication

Written communication

Guest services

Teamwork

Job description

U.S. Space & Rocket Center in Huntsville is seeking a Part-time Guest Services Associate to provide prompt, courteous service to guests, trainees, and staff, aligning with our mission and values.

The role supports admission processing, cash handling, and ticket operations, working with museum operations, planetarium concessions, and simulator teams to deliver a high-quality visitor experience. Eligibility includes being 18+, prior public-facing experience preferred, and ability to work