Part-Time Guest Experience Advocate

Golden State; Seattle (WA); On-site; USD 30,000 - 36,000; Part time

Job summary

Golden State is seeking upbeat Ambassadors to create a world-class, guest-centric environment for Warriors, Valkyries games, and Chase Center concerts in San Francisco, CA. This part-time, on-site role involves greeting guests, guiding entry, and supporting event setup and breakdown.

You will work flexibly during year-round events, including post-season opportunities, with a focus on customer service, safety, and promoting a positive guest experience.

Qualifications

• High School Diploma or Equivalent.
• Experience in customer service, hospitality, travel, tourism, or attractions is preferred.

Responsibilities

• Greet guests at Chase Center and provide direction and support.
• Monitor entrances and assist with line control and wayfinding.
• Assist guests including mobility and wheelchairs as needed.
• Move guests efficiently through entry points during events.
• Support setup and breakdown for Warriors and Valkyries events.
• Assist at guest service kiosks and resolve concerns.
• Provide information to enhance guest experience and FAQs.

Skills

Interpersonal skills

High energy

Detail oriented

Work ethic

Professionalism

Grooming standards

Reliable transportation

Teamwork

Tech-savvy

Event support

Education

High School Diploma

Job description

Golden State is seeking upbeat Ambassadors to create a world-class, guest-centric environment for Warriors, Valkyries games, and Chase Center concerts in San Francisco, CA. This part-time, on-site role involves greeting guests, guiding entry, and supporting event setup and breakdown.

You will work flexibly during year-round events, including post-season opportunities, with a focus on customer service, safety, and promoting a positive guest experience.