Part-Time Graphic CSR - Customer & Production Support

SUPREME COLOR GRAPHICS LLC; Mandeville (LA); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

SUPREME COLOR GRAPHICS LLC in Mandeville, LA, is seeking a part-time CSR-Graphics with a graphics background and excellent communication skills. The role involves handling customer inquiries, creating estimates and quotes, and coordinating with pre-press and production teams.

The CSR will update customer records, manage orders, and assist walk-in clients and sales staff while maintaining professional client relationships and color quality control.

Qualifications

• Must have graphics background and excellent communication skills.
• Part time position; hours: 8:00AM–2:00PM or 9:00AM–3:00PM.
• Experience in printing or graphics customer service preferred.

Responsabilités

• Answer incoming calls and inquiries; address product issues.
• Create estimates, orders, shipping quotes, and respond to service questions.
• Save art to folders and send to pre-press.
• Maintain professional rapport with clients.
• Update customer information in the database.
• Close job tickets and send final invoices for customers on terms.
• Monitor website orders and payments; post customer payments.
• Coordinate art proofs to Pre-Press.
• Assist Sales and Operations with quotes, orders and materials.
• General office administration and filing.
• Communicate problems to management and support color management.
• Assist with production flow as needed.

Connaissances

Graphics background

Excellent communication

Customer service

Description du poste

SUPREME COLOR GRAPHICS LLC in Mandeville, LA, is seeking a part-time CSR-Graphics with a graphics background and excellent communication skills. The role involves handling customer inquiries, creating estimates and quotes, and coordinating with pre-press and production teams.

The CSR will update customer records, manage orders, and assist walk-in clients and sales staff while maintaining professional client relationships and color quality control.