Part-Time Golf Equipment Customer Specialist

2nd Swing Golf; West Palm Beach (FL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Flexible Scheduling

401k match

Paid Time Off

PGA membership dues support

Discounted Merchandise

Health and Wellness Initiatives

Work Life Balance

Job summary

2nd Swing Golf is seeking a part-time Customer Service Associate to help guests with golf equipment purchases and trade-ins, both in-store and on the phone. The role emphasizes a top-tier customer experience and requires friendly, reliable individuals who love golf.

The position includes weekend shifts, flexible scheduling, and benefits as part of a supportive team culture. In-store interactions and product knowledge are essential to guide transactions.

Qualifications

• Prior customer service experience in the golf industry.
• Strong knowledge of golf equipment and technology.
• 2 years of customer service.
• Experience with the game of golf, golf equipment and technology.
• Availability to work a flexible schedule based on business needs, including weekends and evenings.

Responsibilities

• Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
• Assist guests with the checkout process and facilitate trade-in transactions.
• Operate point-of-sale (POS) systems to process customer transitions.
• Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
• Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.

Skills

Customer service

Golf knowledge

POS systems

Availability on weekends

Tools

POS system knowledge

Job description

2nd Swing Golf is seeking a part-time Customer Service Associate to help guests with golf equipment purchases and trade-ins, both in-store and on the phone. The role emphasizes a top-tier customer experience and requires friendly, reliable individuals who love golf.

The position includes weekend shifts, flexible scheduling, and benefits as part of a supportive team culture. In-store interactions and product knowledge are essential to guide transactions.