Customer Service Associate, Golf Equipment (Part-Time)

2nd Swing Golf; West Palm Beach (FL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Flexible Scheduling

401k match

Paid Time Off

PGA membership dues support

Discounted Merchandise

Health and Wellness Initiatives

Work Life Balance

Job summary

2nd Swing Golf is seeking a part-time Customer Service Associate to help guests with golf equipment purchases and trade-ins, both in-store and on the phone. The role emphasizes a top-tier customer experience and requires friendly, reliable individuals who love golf.

The position includes weekend shifts, flexible scheduling, and benefits as part of a supportive team culture. In-store interactions and product knowledge are essential to guide transactions.

Qualifications

• Prior customer service experience in the golf industry.
• Strong knowledge of golf equipment and technology.
• 2 years of customer service.
• Experience with the game of golf, golf equipment and technology.
• Availability to work a flexible schedule based on business needs, including weekends and evenings.

Responsibilities

• Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
• Assist guests with the checkout process and facilitate trade-in transactions.
• Operate point-of-sale (POS) systems to process customer transitions.
• Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
• Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.

Skills

Customer service

Golf knowledge

POS systems

Availability on weekends

Tools

POS system knowledge

Job description

As a Part-Time Customer Service Associate at 2nd Swing, you’ll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable, reliable, and passionate about golf. You’ll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.

Job Details

As a Part-Time Customer Service Associate at 2nd Swing, you’ll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable, reliable, and passionate about golf. You’ll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.

Come work with us, not for us!

2nd Swing Is a One Of a Kind, Forward Thinking, Customer-centric Golf Retail Company. Our Employees Are Highly-valued, While Working Hard In a Positive And Supportive Culture. At 2nd Swing You Will Find

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Responsibilities

• Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
• Assist guests with the checkout process and facilitate trade-in transactions.
• Operate point-of-sale (POS) systems to process customer transitions.
• Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
• Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.

Required Qualifications

• Prior customer service experience in the golf industry
• Strong knowledge of golf equipment and technology
• 2 years of customer service
• Experience with the game of golf, golf equipment and technology.
• Availability to work a flexible schedule based on business needs, including weekends and evenings.

Part-Time Benefits

• Flexible Scheduling
• 401k company match
• Employee Programs such as PGA membership dues support
• Paid Time Off
• Discounted Merchandise
• Health and Wellness Initiatives
• Work Life Balance

Part-time, seasonal.

Compensation: $18-$22 per hour, based on experience.