Part-Time Gift Shop Associate — Flexible Hours

Lake Metroparks; Kirtland (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

OPERS membership (Ohio Public Employee

Inter-Museum Council Membership

Agency Discounts

Job summary

Lake Metroparks is seeking a part-time Gift Shop Associate at Penitentiary Glen Reservation in Kirtland, OH. You will assist customers, process sales, and keep merchandise neatly displayed while delivering friendly, knowledge-driven service in a busy park retail environment.

This non-exempt position requires flexibility to work 16–28 hours weekly, including weekends and holidays. Prior retail or cash-handling experience is preferred, and you must be able to pass a background check and drug

Qualifications

• Equivalent education, training, or experience that demonstrates the ability to perform the essential functions of the position is required.
• Must be at least 18 years of age.
• Previous retail, cash handling, customer service, or related experience is preferred.
• Must possess a valid driver's license and be insurable under the Agency's policy.
• Successful completion of a pre-employment drug screen and background check is required.
• Must be able to work a flexible schedule that may include weekdays, weekends, evenings, holidays, and outdoor conditions as assigned.
• Must be able to work independently and as a team member.

Responsibilities

• Greets visitors in a professional, welcoming manner and provides assistance with merchandise selection, product information, and general park or farm-related questions.
• Processes sales transactions accurately using the point-of-sale system and follows established cash handling, receipt, refund, and reconciliation procedures.
• Assists with receiving, pricing, stocking, organizing, and displaying merchandise to maintain an attractive, safe, and visitor-ready retail environment.
• Supports inventory control activities, including periodic counts, restocking needs, merchandise rotation, and communication of low-stock or damaged items to the supervisor.
• Maintains the cleanliness, organization, and safety of the gift shop, sales counter, storage areas, displays, and customer-facing spaces.
• Assists with merchandise promotions, seasonal displays, special events, and visitor services as assigned.
• Provides courteous support to volunteers, coworkers, vendors, and visitors while maintaining a positive and professional representation of Lake Metroparks.
• Prepares cash reports, deposits, and related documentation as requested and in accordance with established procedures.
• Observes and follows safety procedures while working in a farm environment near live animals, equipment, uneven surfaces, and visitor traffic.
• Follows all applicable safety procedures, reports hazards or incidents promptly, and supports a safe environment for participants, visitors, volunteers, and staff.
• Performs other duties as assigned.

Skills

Retail experience

Customer service

Cash handling

Team player

Flexibility

Education

Equivalent education or experience

Tools

Point-of-sale system

Cash registers

Barcode scanners

Job description

Lake Metroparks is seeking a part-time Gift Shop Associate at Penitentiary Glen Reservation in Kirtland, OH. You will assist customers, process sales, and keep merchandise neatly displayed while delivering friendly, knowledge-driven service in a busy park retail environment.

This non-exempt position requires flexibility to work 16–28 hours weekly, including weekends and holidays. Prior retail or cash-handling experience is preferred, and you must be able to pass a background check and drug