Part-Time Funeral Services Assistant - Client Support

Service Corporation International; Katy, Northern (TX, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Service Corporation International in Katy, TX is seeking a Funeral Service Assistant on a part-time basis to support funeral operations and guest inquiries. You will perform clerical tasks, assist with services, and greet families with compassion and professionalism.

Responsibilities include preparing service materials, assisting on funerals and visitations, handling phones and office equipment, and coordinating with funeral home staff.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Assist with service and cremation documents as directed by management.
• Assist with remains preparation and handling under regulations and supervision.
• Answer phones, operate office equipment, and manage multi-line phone system.
• Run errands for supplies and floral deliveries.
• Support ushers, parking, and transportation during services and visitations.
• Drive funeral home vehicles for services and family pickups as needed.
• Ensure refreshments are available where allowed by law.
• Greet families entering the office and provide information and assistance.

Skills

Customer service

Sales experience

MS Office

Communication skills

Education

High school diploma

Tools

CRM systems

Job description

Service Corporation International in Katy, TX is seeking a Funeral Service Assistant on a part-time basis to support funeral operations and guest inquiries. You will perform clerical tasks, assist with services, and greet families with compassion and professionalism.

Responsibilities include preparing service materials, assisting on funerals and visitations, handling phones and office equipment, and coordinating with funeral home staff.