Part time - Full time Customer Service Representative

Basic American Supply; Colorado Springs (CO); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay and benefits

Job summary

A customer service firm is hiring for the position of Customer Service Representative in Colorado Springs. This role seeks enthusiastic individuals who will serve as the first point of contact for customers. Responsibilities include serving customers, processing orders, and resolving issues. The ideal candidate should have a high school diploma, strong communication skills, and be detail-oriented. The company offers competitive pay and flexible hours. Interested candidates are encouraged to apply for a rewarding career.

Qualifications

• Previous customer service experience preferred.
• Ability to work independently and in a team environment.
• Availability to work flexible hours, including evenings and weekends.

Responsibilities

• Serve as the primary point of contact for customers.
• Provide accurate and efficient order entry and processing.
• Build and maintain strong relationships with customers.

Skills

Strong communication

Problem-solving

Detail-oriented

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Openings Part time - Full time Customer Service Representative

About the job Part time - Full time Customer Service Representative

Job Summary :

Full timeand part time positions available

Basic American Supply is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in providing exceptional service and support.

Responsibilities:

• Serve as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner
• Provide accurate and efficient order entry and processing
• Collaborate with other departments to ensure timely delivery and resolution of customer concerns
• Maintain up-to-date knowledge of company products, services, and policies
• Build and maintain strong relationships with customers to promote customer loyalty
• Assist with inventory management and product pricing
• Participate in training programs to continuously improve customer service skills and product knowledge
• Meet and exceed customer satisfaction goals and metrics

Requirements:

• High school diploma or equivalent
• Previous customer service experience preferred
• Strong communication and problem-solving skills
• Ability to work independently and in a team environment
• Proficient in Microsoft Office and data entry
• Detail-oriented and able to multi-task in a fast-paced environment
• Availability to work flexible hours, including evenings and weekends

We offer competitive pay and benefits for both full time and part time positions. If you are a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply for our Customer Service Representative position today!