Part-Time Fulfillment Associate — Customer-Focused

Lowes; South Boston (VA); Hybrid; USD 12,000 - 21,000; Full time

Benefits offered by this job

Health, Vision and Dental insurance

Paid time off

401(k) Retirement account with company

Lowe’s Associate Discount

Job summary

Lowe’s is hiring for a customer-focused associate in Virginia. You will pick, stage, inspect, and fulfill customer orders accurately, while maintaining clean staging areas and following safety standards.

You will use orders apps and POS tools, validate orders, and help customers connect with the right associates. The role requires certification for powered equipment and provides opportunities to grow with Lowe’s benefits and training.

Qualifications

• 6 months of computer use (inputting, accessing, modifying information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer skills

Retail tech familiarity

Education

High school diploma or GED

Powered Equipment Certification

Job description

Lowe’s is hiring for a customer-focused associate in Virginia. You will pick, stage, inspect, and fulfill customer orders accurately, while maintaining clean staging areas and following safety standards.

You will use orders apps and POS tools, validate orders, and help customers connect with the right associates. The role requires certification for powered equipment and provides opportunities to grow with Lowe’s benefits and training.