Part-Time Front End Team Member: Fast, Friendly Service

Total Wine & More; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Discounts

Tuition assistance

Job summary

Total Wine & More is hiring for a cashier role focused on fast, friendly service at the front end of the store. You will process transactions, answer questions, and help customers feel positive about their visit.

The role may include duties as a sales associate or merchandiser and reports to the store management team. The position emphasizes store safety, knowledge of promotions, and loyalty programs, with training across wine, spirits, and beer categories.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

POS familiarity

Customer service

Retail experience

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Inventory software

Job description

Total Wine & More is hiring for a cashier role focused on fast, friendly service at the front end of the store. You will process transactions, answer questions, and help customers feel positive about their visit.

The role may include duties as a sales associate or merchandiser and reports to the store management team. The position emphasizes store safety, knowledge of promotions, and loyalty programs, with training across wine, spirits, and beer categories.