Part-Time Front Desk Security Officer – Customer Focus

Allied Universal; Springfield (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement benefits

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Part Time Security Officer at a front desk position in Springfield, IL. You will greet visitors, verify credentials, and maintain a safe, welcoming environment while following procedures and protecting assets.

This role offers flexible scheduling with paid training, access to exclusive shifts via Claim a Shift, and opportunities to grow within a company committed to people first.

Qualifications

• Provide courteous front-desk service and assist visitors and employees.
• Follow site-specific procedures for access and visitor management.
• Maintain professional composure during security incidents and inquiries.

Responsibilities

• Provide customer service at the front desk of a financial institution by following site-specific procedures, access protocols, and visitor management practices.
• Greet and assist employees, clients, vendors, and visitors; verify credentials, issue visitor badges, and maintain accurate visitor records.
• Monitor access points, lobby activity, alarms, cameras, and other security-related systems; report unusual activity according to site procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and/or emergency responders as needed.
• Maintain a professional front-desk presence while helping to deter unauthorized access and supporting a welcoming environment.

Skills

Customer service

Visitor management

Access control

Communication

Problem solving

Education

High school diploma

Job description

Allied Universal, North America’s leading security and facility services company, is seeking a Part Time Security Officer at a front desk position in Springfield, IL. You will greet visitors, verify credentials, and maintain a safe, welcoming environment while following procedures and protecting assets.

This role offers flexible scheduling with paid training, access to exclusive shifts via Claim a Shift, and opportunities to grow within a company committed to people first.