Part-Time Front Desk Sales & Member Growth

Goldfish Swim School - Waugh Chapel; Gambrills (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Paid training

Lifeguard certification

Set weekly schedule

Free swim lessons

Job summary

Goldfish Swim School - Waugh Chapel is seeking a part-time Front Desk Sales & Member Services representative. You will be the first point of contact for families, driving membership growth through relationships and sales while delivering an exceptional experience at the front desk.

You’ll support registrations, lesson scheduling, and event coordination, with a focus on welcoming new families and guiding them to the right swim lesson options.

Qualifications

• Strong sales skills and ability to help families find the right solution.
• Enjoy building relationships and providing helpful guidance.
• Motivated by achieving goals and supporting business growth.

Responsibilities

• Support membership growth by connecting with prospective families and converting inquiries into memberships.
• Provide exceptional customer service at the front desk and assist with questions and concerns.
• Process registrations and scheduling of lessons to keep the front desk running smoothly.
• Coordinate birthday parties and in-school events to create positive experiences for families.
• Maintain accurate records and assist with administrative tasks at the desk.
• Foster a welcoming, clean environment and contribute to a positive team culture.

Skills

Sales skills

Customer service

Relationship building

Job description

Goldfish Swim School - Waugh Chapel is seeking a part-time Front Desk Sales & Member Services representative. You will be the first point of contact for families, driving membership growth through relationships and sales while delivering an exceptional experience at the front desk.

You’ll support registrations, lesson scheduling, and event coordination, with a focus on welcoming new families and guiding them to the right swim lesson options.