Dining Room Manager: Guest Experience & Operations

The Lodge At Wakulla Springs; Florida; On-site; USD 39,100 - 52,900; Full time

Job summary

The Lodge at Wakulla Springs in Wakulla Springs, FL is seeking a Dining Room Manager to assist the General Manager in day-to-day floor management, including food, beverage, equipment, and sanitation to meet financial goals and company initiatives.

The role emphasizes leadership, training, scheduling, and delivering exceptional customer service while ensuring all staff perform at a high level and safety standards are met.

Qualifications

• High School Diploma/GED.
• At least 3 years of experience in related management required.
• Food Protection Manager Certification. Demonstration of knowledge of food safety and sanitation.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Responsibilities

• Oversee meal shifts and ensure guest satisfaction within the unit.
• Receive direction from the General Manager and assist in the overall management of the unit’s food and beverage operations.
• Assist in planning and developing daily operations; schedule daily work assignments for all dining room personnel.
• Assist in recruiting, supervising, training, scheduling, and directing dining room staff.
• Respond to customer inquiries and resolve customer complaints.
• Maintain safe facility environment and report safety or quality issues to management.

Skills

Customer service

Team leadership

Scheduling

Staff training

Food safety

Communication

Problem-solving

Education

High School Diploma/GED

Job description

The Lodge at Wakulla Springs in Wakulla Springs, FL is seeking a Dining Room Manager to assist the General Manager in day-to-day floor management, including food, beverage, equipment, and sanitation to meet financial goals and company initiatives.

The role emphasizes leadership, training, scheduling, and delivering exceptional customer service while ensuring all staff perform at a high level and safety standards are met.