Part-Time Front Desk Representative

Evara-Health; Saint Petersburg (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

Evara Health in St. Petersburg, FL is seeking a Part-Time Front Desk Representative (Float) to support multiple centers as needed.

This role covers patient registration, insurance verification, and friendly in-person/phone service while maintaining accurate EHR data. Ideal candidates hold a High School Diploma or equivalent with at least 1 year of front office healthcare experience and strong customer service skills.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year of front office experience in a healthcare setting.
• Minimum 1 year of customer service experience.

Responsibilities

• Patient Registration & Insurance: Verifies insurance benefits and enters data into the EHR.
• Customer Service: Delivers in-person and phone support with a friendly, helpful approach.
• Financial Counseling & Payment Collection: Provides payment estimates and cash handling procedures.
• Appointment Coordination: Schedules appointments and supports care workflow.
• Team Collaboration: Works with care teams across locations to support service culture.

Skills

Patient registration

Insurance verification

Customer service

Financial counseling

Payment collection

Appointment coordination

Team collaboration

Education

High School Diploma or equival.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part-Time Front Desk Representative - Float

Part Time Center Support St. Petersburg, FL, US

Requisition ID: 3249

Join Evara Health—Driven by Purpose, Powered by People.

Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.

Build a career that goes beyond a job—it changes lives.

About This Role:

• Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
• Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
• Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
• Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
• Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.
• Traveling Requirement: Float between our Lealman, Johnnie Ruth Clarke, Bayfront, Tyrone and Boley location as needed.

Education and Experience

• High School Diploma or equivalent
• Minimum 1 year of experience as Front Office in a healthcare setting, preferred
• Minimum 1 year of experience in customer service, preferred

Why You'll Love Working Here:

• Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.
• Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health.
• Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.

At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life-changing care to the people who need it most.

This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.