Front Desk Representative

Evara Health; Saint Petersburg (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Time off

Holidays + birthday day off

Gym membership

403(b) with company match

Tuition reimbursement

Medical, dental, vision, life, and(dis

EAP

Job summary

Evara Health in Saint Petersburg, FL is seeking a Front Office/Registration professional to verify insurance, enter data into the EHR, and assist with financial applications and payment arrangements. You will provide in-person and phone customer service to patients and help maintain a smooth office workflow.

You’ll coordinate appointments, support the care team, and contribute to a people-first culture focused on community health and staff development.

Qualifications

• High School Diploma or equivalent required.
• 1 year Front Office experience in healthcare preferred.
• 1 year of customer service experience preferred.

Responsibilities

• Performs timely patient registration, verifies insurance, and enters data into the EHR.
• Delivers exceptional in-person and phone-based customer service.
• Assists with financial applications, estimates, and cash handling procedures.
• Schedules appointments and supports smooth office workflow.
• Collaborates with care team to uphold a people-first service culture.

Skills

Customer service

Communication

Team collaboration

Education

High School Diploma or equivalent

Job description

Join Evara Health—Driven by Purpose, Powered by People.

Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all.Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.

Build a career that goes beyond a job—it changes lives.

About This Role:

• Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
• Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
• Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
• Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
• Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.

Why You'll Love Working Here:

• Impact:Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.
• Growth:We support your professional development through continuous learning and opportunities to grow within Evara Health.
• Recognition:As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.

Education and Experience

• High School Diploma or equivalent
• Minimum 1 year of experience as Front Office in a healthcare setting, preferred
• Minimum 1 year of experience in customer service, preferred

Culture and Benefits:

What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as:

• Generous Time Off:15 days of paid time off with an option to cash out unused day
• Holidays:10 paid holidays and an additional day off for your birthday.
• Wellness Perks:Enjoy a free gym membership to support your health and fitness goals.
• Retirement Planning:403(b) with 2% employer contribution up to 4% match
• Continuing Education:Tuition reimbursement eligibility which includes $1,500 per year.
• Comprehensive Insurance Plans:Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options.
• Employee Assistance Program (EAP):Confidential counseling, legal & financial advice through EAP

At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life-changing care to the people who need it most.

**This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.**