Part-Time Front Desk & Patient Concierge

Premier Healthcare, LLC; Toledo (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

White Oak Rehabilitation and Nursing Center in Toledo, OH is seeking a compassionate Receptionist to join our care team. You will be the first point of contact for patients, families, and visitors, delivering friendly, professional service and providing essential administrative support.

This part-time role includes answering and directing calls, greeting guests, maintaining confidential records, data entry, scheduling, and preparing reports.

Qualifications

• Part-time schedule
• Prior experience preferred
• First point of contact for patients, families, and visitors
• Provide exceptional customer service and administrative support
• Based in Toledo, OH

Responsibilities

• Answer and direct incoming calls: Provide prompt and courteous responses to phone calls, taking messages and transferring calls to staff members as needed.
• Greet patients, families, and visitors: Offer a warm welcome to all visitors, providing assistance with wayfinding and addressing their needs in a timely and professional manner.
• Maintain accurate records and files: Ensure that patient records, medical reports, and other documents are up-to-date, organized, and confidential.
• Assist with administrative tasks: Perform various administrative duties, such as data entry, scheduling appointments, and preparing reports and correspondence.
• Participate in quality improvement activities: Collaborate with the team to identify areas for improvement and implement changes to enhance the quality of care and patient satisfaction.

Skills

Phone etiquette

Customer service

Organization

Job description

White Oak Rehabilitation and Nursing Center in Toledo, OH is seeking a compassionate Receptionist to join our care team. You will be the first point of contact for patients, families, and visitors, delivering friendly, professional service and providing essential administrative support.

This part-time role includes answering and directing calls, greeting guests, maintaining confidential records, data entry, scheduling, and preparing reports.