Part-Time Front Desk & Member Services Pro

Excel Fitness; Williamsburg (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Excel Fitness is hiring a part-time Member Services Rep at our Williamsburg, VA location. The Front Desk role focuses on delivering excellent member service, handling basic transactions, and maintaining a clean club environment.

This position requires CPR/AED certification prior to working solo and involves standing for extended periods. Responsibilities include assisting members, inputting data into tablets and POS, balancing cash drawers, and supporting membership promotions in coordination

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR/AED certification required before working alone; training available within 30 days.
• Comfortable standing for long periods.
• Excellent communication with members and staff.
• Team-oriented, motivated and well-organized.
• Ability to think critically and solve problems proactively.
• Proficient in Microsoft Office and computer use.
• Able to handle sensitive information.
• Familiar with Planet Fitness brand operations and Excel Fitness standards.

Responsibilities

• Perform front desk duties and assist members during shifts.
• Monitor club cleanliness and atmosphere throughout the shift.
• Input and update member information into tablets and POS systems.
• Balance cash drawers daily and assist with member promotions.

Skills

Communication skills

Team player

Microsoft Office

Problem solving

Attention to detail

Education

High School Diploma

Tools

CPR Certification

AED Certification

Job description

Excel Fitness is hiring a part-time Member Services Rep at our Williamsburg, VA location. The Front Desk role focuses on delivering excellent member service, handling basic transactions, and maintaining a clean club environment.

This position requires CPR/AED certification prior to working solo and involves standing for extended periods. Responsibilities include assisting members, inputting data into tablets and POS, balancing cash drawers, and supporting membership promotions in coordination